MDDisco
12-06-2007, 05:13 PM
Where do I start....
First off everytime I have gone to the dealer within the last 6-8 months I have had nothing but problems. First off I went in for a valve cover/ intake leak, picked it brought it home and making whining sound, took it back days later and fixed it, brought it home checked under hood to find they broke my intake "plastic hose from air box to intake" and sealed it with black caulk. 3 Times to the dealer for 1 service
Times to dealer w/in last yr to my recollection:
Transfer case leak X2; 1 for leak, 2 Still dripping
Intake leak X3; 1 for fix, 2 for re-fix, 3 for replace part they broke
Valve Cover leak X2: 1 for leak, 2 for same leak months later
Oil change X2: 1 for oil change, 2 for oil leakage after oil change
(residue)
9 trips for 4 services... see a problem?
So I got some information from some very reliable, credible sources that there is a certain mechanic there that is fudging the repairs, and has been caught "red handed"on numerous occasions. He says hes fixed something when he just cleaned it, and then when it comes back to be fixed "again" he gets paid again to fix it right stating "faulty part". Service and Gen manager is well aware of this situation and has not fired him. If you or someone you know has had a problem with situations like this at Land Rover Hunt Valley please post and let me know.
First off everytime I have gone to the dealer within the last 6-8 months I have had nothing but problems. First off I went in for a valve cover/ intake leak, picked it brought it home and making whining sound, took it back days later and fixed it, brought it home checked under hood to find they broke my intake "plastic hose from air box to intake" and sealed it with black caulk. 3 Times to the dealer for 1 service
Times to dealer w/in last yr to my recollection:
Transfer case leak X2; 1 for leak, 2 Still dripping
Intake leak X3; 1 for fix, 2 for re-fix, 3 for replace part they broke
Valve Cover leak X2: 1 for leak, 2 for same leak months later
Oil change X2: 1 for oil change, 2 for oil leakage after oil change
(residue)
9 trips for 4 services... see a problem?
So I got some information from some very reliable, credible sources that there is a certain mechanic there that is fudging the repairs, and has been caught "red handed"on numerous occasions. He says hes fixed something when he just cleaned it, and then when it comes back to be fixed "again" he gets paid again to fix it right stating "faulty part". Service and Gen manager is well aware of this situation and has not fired him. If you or someone you know has had a problem with situations like this at Land Rover Hunt Valley please post and let me know.