Where my money will not be going anymore!

[ccalado1]

This is just a FYI only, but I am guessing some people love them and some people hate them.

So last Monday at about 9:05 I called DAP to buy 3 series II chassis from them. This lady with a British accent answered the phone and took down my name, phone number and the suffixes of the chassis I needed. She said someone would call me in about 10 minutes. I had the website open and the price of the chassis was $1895 when I called. Fast forward to 4 pm when I realized no one had called me back yet, I check the website and the price of the chassis are now $2395 and not a call from them. Well, its a week later and no phone call. This was my third bad encounter with DAP and I refuse to spend any more money with a company that has no principals.

Well this was my two cents, now I am buying the chassis from Atlantic British. Its not a series IIa chassi like I needed but the customer service is much much better.

[Frank84]

I'v got mixed feelings about DAP myself. I've gotten some good deals from them and good service in the past. But I've also gotten a few parts that I felt were lower grade - however, I paid less so it didn't really surprise me. I only have good things to say about RN and AB though - never had an issue.

[Evan]

I've used DAP many times over the years, Al saved my but by getting a part to me when my son (who was 6 at the time) and I were stranded . That said there does seem to be a difference in DAP post Steve Young . FWIW

[rvrsrvc]

Wow. I'm sure at the first price they had at least a little profit per frame, and the opportunity to move 3 relatively slow moving, costly inventory should have brought out at least a sigh of relief and a thank you, not a greedy gouge.
Sure, metal prices are rising, but not that quickly!

[galen211]

Wow, I missed the part about 3 chassis. That is indeed bad customer service. I have never used them but I never plan to either. I wish RovahFarm would carry the big stuff!

[menace2u]

I also called twice last week about this order (since I will be getting one of the frames) and specifically asked to talk to Steve Young on the messages. No one has ever called me back either.

AndrewT